Sleep Number Mattress
Sleep Number Mattress Review
Sleep Number has innovated over the years, from their firmness number technology and now their smart mattress and anti-snore features. With more smart technology than ever before such as sleep tracking and automatic adjustments of temperature and firmness, most sleepers find the Sleep Number 360 mattresses very interesting. However, durability is a concern for many customers with reports of some components wearing out faster than expected given the high prices.
KEY CUSTOMER FEEDBACK
+/- lasting support
Overall Score: 7.5/10
Customer Satisfaction: 7.4/10
Price Value: 8.2/10
No Back Pain: 8.5/10
Trial Period: 100 Days
Sleep Number's Specifics
Sleep Number has revolutionized the mattress industry with adjustable number firmness and more smart features than ever, like sleep tracking, responsive comfort, and active warming and cooling on some mattresses.
These are exciting to customers, but there have been some complaints about durability. Specifically, some customers have reported needing to replace electronics and adjustable air bladders due to faster than expected breakdown.
If you are concerned about a long lasting comfort and are interested in finding a more cost-effective long term approach, take a look at our list of top rated mattresses. Specifically, if you are looking for a number bed with a trial and a competitive warranty on the componentry, take a look at our review of the Saatva Solaire mattress. Alternatively, if you are looking for a competitive smart mattress with lots of 'bells and whistles,' take a look at Eight's Pod mattresses with dynamic temperature and smart features.
Quality of Materials
Sleep Number makes five different lines of mattresses. Each of them has the core DualAir adjustment, which allows sleepers to customize their firmness level nightly. These are air bladders that can be adjusted by remote control. Although Sleep Number has optimized these for years, the durability of these bladders and the pumps to fill them is much less than a standard memory foam or innerspring mattress.
The pros: Couples can set firmness preferences nightly so the bed's feel will adapt to your wishes.
The cons: The technology is more expensive than other online options, and there are some customer concerns around the durability of the air bladder systems.
We'll go through each of Sleep Number's lines in depth. The biggest differences between them is more or less cooling, memory foam, plush feel, and technology options that affect the final price.
The Sleep Number 360 Classic Series is the entry point (and lowest priced) offering from Sleep Number. It offers two different mattresses: the c2 and c4 smart beds. The main difference between these models is the thickness of the memory foam comfort layer above the DualAir system. The c4 offers a 9'' overall profile, 3'' memory foam comfort layer, and adjustable firmness on each side of the mattress. These mattresses come with sleep tracking built in and can provide you a SleepIQ® score.
The pros of this line is that it is the most affordable line and offers all the customization features that make Sleep Number popular.
The cons are that some complain that the technology has durability problems.
Price Range: $699-$2199
Final Score: 7.6 / 10
The Sleep Number 360 Performance Series offers a higher profile than the Classic series, with the addition of more memory foam. The entry level of the series is the p5 and offers an overall 10'' profile with 4'' of comfort layers. These mattresses also come with a sleep tracker and Responsive Air® technology that subtly adjust the firmness while you sleep. The latest addition to this line, the pSE Special Edition, includes temperature balancing features that absorb heat and releases it as you cool.
The pros: Mid-grade Sleep Number option with more between you and the air bladders for additional memory foam comfort and cooling.
The cons: Despite the additional foam, the durability of the air system is still a concern for sleepers.
Price Range: $2149-$4099
Final Score: 7.5 / 10
The Sleep Number 360 Innovation Series is the luxury line of Sleep Number's lineup. They include the i8 and i10 smart beds, as well as the newest iLE Limited Edition Smart Bed. The thickest mattress in this lineup, the i10, has a 13'' overall profile (the comfort layers total 7''). These come with the addition of temperature balancing technology, along with the sleep tracking and smart fabric for a cooler sleep surface.
The pros: This is the highest rated Sleep Number line, which offers more features that are alike to a layered memory foam bed.
The cons: Though this is the highest rated Sleep Number, the bed still uses the same bladder technology that customers complain about durability issues. The price for these mattresses is quite high versus competitive offerings.
Price Range: $2849-$6899
Final Score: 7.7 / 10
One of Sleep Number's newer collections is their Memory Foam line, which offers more pressure point relief with layers of contouring memory foam on the surface layer. Their m7 Smart Bed utilizes airy open cell technology in the 5'' memory foam surface comfort layer for extra air flow to diffuse heat away from sleepers. Overall, customers have good things to say about initial comfort, but there were some complaints about durability for the luxury price tag.
The pros: Both contouring and support customization in one mattress.
The cons: Some complaints remain about the durability. The price tag is quite high versus some competitive alternatives.
Price Range: $3349-$5299
Final Score: 7.6 / 10
The newest Sleep Number collection is their Climate360™ smart beds, which offer active cooling and warming along with dual firmness adjustability, SleepIQ, and responsive air. With 13" total height, there are 7" of pressure relieving comfort layers over the adjustable air support system. Overall, customers report comfortable mattresses and appreciate the smart features, but there are some durability complaints about the adjustable air and the electronics.
The pros: Top of the line smart features and sleep tracking app. Adjustable firmness and dual-sided temperature.
The cons: Some complaints about durability. The price for the technology is very high versus competitors.
Price Range: $7999-$11499
Final Score: 7.7 / 10
Frequently Asked Questions About Sleep Number
Is a Sleep Number bed worth it?
While Sleep Number is a popular name-brand mattress, there are some disputes from customers when it comes to durability and long term comfort. There are some that report quicker break down than other mattresses due to issues with the air bladder technology and electronics.
What are the problems with Sleep Number beds?
The most common issue reported by customers is the wearing down of the air bladders, electronics, and pumps. Those parts can be an expense to replace and are under a lesser warranty time than other parts of the mattresses.
Is Sleep Number the best mattress?
Sleep Number is one of the most well known mattress brands and has good scores from customers on initial comfort with its number firmness technology. However, there are some complaints about durability on the electronics, pumps, and air technology, which cause customers concern about value over time.