Welcomes children and pets on leashes.

We offer free shipping nationwide on many items. Delivery options vary by product and location.

Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.

During your trial period, you can exchange your mattress once with any mattress offered in the New York City stores. To exchange your mattress, please follow return policy procedure.

If you cannot come in during regular business hours, please call our showroom to see if we can schedule an appointment during off hours.

The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

We want to make sure you got the best mattress match for yourself. This is why each one of our mattresses are backed with a 100 night or more (depending on brand policy) trial period for you to test out your mattress. You may exchange or return your mattress, once, within the set trial period time. If you wish to initiate a return you may contact our customer support team which will send you an exchange/return form to fill out. Upon filling out the form and submitting it, we will begin to process your return. Please make sure your form is received and submitted within the trial period.